For more information on upcoming changes, you can access the TCD Alumni FAQ page here.
Why you need to save your data in your personal accounts
As your @tcd accounts will have Google Drive and Google Photos removed, you will need to remove data from these app by 31st March 2024 for Google Photos, and 30th April for Google Drive.
To make sure you do not lose important files or data we recommend you import the @tcd data you have exported into your own personal (consumer) accounts. This could be in OneDrive, Dropbox or Google Drive attached to a personal email, and is NOT your @tcd email account.
Instructions to import data into personal storage
See here the instructions to upload and import data into Dropbox
See here the instructions to upload and import data into OneDrive
See here the instructions to upload and import data into Google Drive
Support & Help
For support on anything covered in this guide see the Google Support information Here
OR
Go to the @tcd support portal to see FAQ's, search related articles or contact a member of the CTS Support Team*
Tickets can be raised on the portal on the four following categories only: Storage removal, Multi-Factor Authenticator configuration, Password resets or Changed/lost phone
*CTS is the chosen Google Partner of Trinity College Dublin.
Articles in this section
- How to delete Photos from Google Photos
- How to stop your photos being automatically uploaded to your TCD account
- Transfer Email and Drive data to a personal Gmail account
- Save Photos to your personal Gmail account using Partner Sharing
- How to export data using Google Take Out for Google Drive & Google Photos
- Import the @tcd data you have exported into your consumer (personal) accounts
- Keep your mailbox within quota
- Maintain contacts and delete unused contacts
- Set Up Multi-Factor Authentication
- Use rules to delete mail automatically