How to stop your photos being automatically uploaded to your TCD account

For more information on upcoming changes, you can access the TCD Alumni FAQ page here.

As your @tcd accounts will have Google Drive and Google Photos removed, you will need to remove data from these apps by 31st March 2024 for Google Photos, and 30th April for Google Drive.

Turning off automatic backup

Once you have transferred your photos to a personal account, we ask that you please delete them from your TCD account and remove them from your Bin, this is the only way to reduce the storage used.

Once this has been done, you'll need to ensure that the automatic backup option is disabled for your account so that any more photos you take are not backed up to your TCD account going forward as this will increase your storage and mean you could lose the backups of any new photos taken.

NOTE: this only applies to the Photos app on your Android phone/tablet or iPhone/iPad.

You can turn this off by:

1. Open the Google Photos app
2. Make sure you're signed into your TCD account
3. Tap your profile picture in the top right of your screen 
4. Select the Photos settings option and then Backup
5. Here you can toggle the backup option to off

You can then log into with your personal account and turn on the backup for that account if required.

Support & Help

For support on anything covered in this guide see the Google Support information Here

OR 

Go to the @tcd support portal to see FAQ's, search related articles or contact a member of the CTS Support Team*

Tickets can be raised on the portal on the four following categories only: Storage removal, Multi-Factor Authenticator configuration, Password resets or Changed/lost phone

*CTS is the chosen Google Partner of Trinity College Dublin.