For more information on upcoming changes, you can access the TCD Alumni FAQ page here.
Introduction
Before deleting your Google Photos, please ensure you have exported/saved all of the photos you want to keep. You can do this by one of two methods using the below guides:
Save Photos to your personal Gmail account using Partner Sharing
How to export data using Google Take Out for Google Drive & Google Photos
Please note: If you do not delete your photos from your TCD account by the deadline, TCD will be forced to delete your entire account in order to reduce storage levels.
Deletion
Once you have transferred your photos to a personal account, we ask that you please delete them from your TCD account and remove them from your Bin, this is the only way to reduce the storage used.
These are the preferred steps to delete photos:
- Visit photos.google.com/search/_tra_
- Select the first image so you see the blue tick
- Scroll down to select all or some of your photos (if you have a large amount of photos you may need to delete them in batches). It may be faster to use the “End” key on your keyboard (fn + right arrow, on most compact keyboards).
- Hold the Shift key, and the images leading up to the mouse should be highlighted in blue. Click to select the batch
- Click the trash can icon at the top-right of the screen to delete them
- Empty your Bin - your storage levels will not change until this is done
You can also do this from the Google Photos phone app:
- Pinch your fingers together twice to zoom out the grid as far as possible.
- Press and hold on the first image
- Still holding, drag your finger toward the bottom of the screen, and it will start scrolling and selecting more photos
- Every so often, stop and press the trash can icon, then repeat steps as needed
- Empty your Bin - your storage levels will not change until this is done
Support & Help
For support on anything covered in this guide go to the @tcd support portal to see FAQ's, search related articles or contact a member of the CTS Support Team*
Tickets can be raised on the portal on the four following categories only: Storage removal, Multi-Factor Authenticator configuration, Password resets or Changed/lost phone
*CTS is the chosen Google Partner of Trinity College Dublin.
Articles in this section
- How to delete Photos from Google Photos
- How to stop your photos being automatically uploaded to your TCD account
- Transfer Email and Drive data to a personal Gmail account
- Save Photos to your personal Gmail account using Partner Sharing
- How to export data using Google Take Out for Google Drive & Google Photos
- Import the @tcd data you have exported into your consumer (personal) accounts
- Keep your mailbox within quota
- Maintain contacts and delete unused contacts
- Set Up Multi-Factor Authentication
- Use rules to delete mail automatically