Transfer Email and Drive data to a personal Gmail account

For more information on upcoming changes, you can access the TCD Alumni FAQ page here.

The "Transfer your content" option allows you to copy data from your Google Workspace account to another account. 

As your @tcd accounts will have Google Drive and Google Photos removed, you will need to remove data from these app by 31st March 2024 for Google Photos, and 30th April for Google Drive.

What you can copy

You can copy and transfer these kinds of files from your school account to another Google Account:

• Email in Gmail (not contacts, chats, or tasks)
• Documents that you own in Google Drive (except files in the "Google Photos" section of Drive)
• Documents in My Drive
• Documents in your "Shared with me” folder (unless, to restrict sharing, the document owner turns off downloads and copies for commenters and viewers)

Photos can be copied using Partner Sharing, you can find the help guide here.

Data can be exported using Takeout, you can find the help guide here.

Before you copy the data

Before you start we recommend using the link below to see how much data you have in your Google Drive. 

• Check your Data here: https://drive.google.com/drive/u/0/quota
• To copy content that other people have shared with you, add those files to My Drive.
  • You can review files in your “Shared with me” folder. 

Start the copy process

1. Open a new browser instance where you're not logged in to any other accounts. You can also use an incognito window (Chrome) or private mode (Edge/Firefox) to do this.
2. Sign into your @tcd account only.
3. On your school account, go to Transfer your content. If you see an error here, go to the Errors section.
4. Enter the email address of the personal Google Account where you want to copy your content.
5. Select Get code.
6. On your personal Google Account, check your Gmail inbox for a confirmation email from Google. In the email, select Get confirmation code. A new tab will open with a code.
7. On your school account, go back to the "Transfer your content" page. Enter the code, then choose Verify.
8. Choose the content you'd like to copy, then select Start transfer.

For more information, see the Google Support Page here: https://support.google.com/accounts/answer/6386856?sjid=17184732462175663489-EU#zippy=

Errors

If you see this error when you try to transfer your content, please go back to Step 1 of the Start the copy process section. At each stage of the transfer the process will try to default to your personal account, so please ensure you're not logged into any other accounts.

Support & Help

For support on anything covered in this guide see the Google Support information Here

OR 

Go to the @tcd support portal to see FAQ's, search related articles or contact a member of the CTS Support Team*

Tickets can be raised on the portal on the four following categories only: Storage removal, Multi-Factor Authenticator configuration, Password resets or Changed/lost phone

*CTS is the chosen Google Partner of Trinity College Dublin.